Turn your A50s on and ensure they are paired to the Base Station and game and voice balance on the left ear is at 50/50. This will create a new menu below Optical audio. Under the HDMI Audio Menu Select “Off” and under the Optical Audio Menu select “Bitstream Out”. Go back to the settings menu and open up the display and sound settings menu. Navigate to the Kinect option and under there disable the Kinect microphone (if applicable). You can find this in Pinned applications or under the Games & Apps menu. Navigate to the Setting menu from the dashboard. Next, turn on your Xbox One and wait for it to load to the home screen and make sure your Xbox One controller is powered on. Insert the Base Station USB Power cable to the rear USB Port and connect the Optical cable to the Base Station and Xbox One optical connection located on the rear. Connect the A50 Headset to the Base Station USB Port in order to update it on your PC via the ASTRO Command Center.Ĭonnect the Base Station to your Xbox One. So that may have done it! I’m listening to some music and waiting for the cut out… nothing so far.For the video setup guide, please visit: įirst, ensure the A50 Headset and Base Station have the most recent firmware installed. I know some other hardware that doesn’t like a speedy firmware update. Wow that was quick, maybe a minute at most. It can cause extremely annoying interruption, sound cutting out and other. Obviously after I take the headsets off of my head. Best Buy has honest and unbiased customer reviews for Astro Gaming - A50. Lets’s upgrade!Ī quick click of yes and I was off to updating… I’m not sure how their versioning works, but apparently I’m like 10,000 versions off. It appears that for the headset we have version: 33535.42 available and the base station also has version 34353.42. Let me see if I can upgrade the firmware, Yep! Looks like there is software available! So I downloaded directly from … not too bad only 20M download.Īfter a quick install it does indeed appear that there is a couple updates available. Maybe the system resources are high… Nope Was I running any audio related apps or drivers that would be causing a disturbance… Nope Uh oh something is happening to the A50’s time to troubleshoot… /nS7DgPXhzP- Rob Steele July 3, 2020 Here is the video of what was happening on the base: Which is most annoying while listening to music but even worse when you are playing Call of Duty Warzone and you are the last 3 trying to hear your opponent with no sound.Īt that point I realized it was time to investigate. Up until recently everything has operated flawlessly, but lately I began noticing the sound cutting out almost every minute or so. Great sounds and the microphone surprising takes it to the next level as well. As a long time user of Astro Gaming headsets, (starting with A40’s and now for my PC I use the wireless A50’s) I can honestly say they have taken my audio standards to the top.
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February 2023
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